Return Policy Page

• Vellbury is the one and only Selling brand of Pakistan which offers a lifetime return policy. We let you shop with confidence. Whatever you order, if you don’t like anything or any of our products don’t satisfy you then no worries, you can anytime return the product and refund your money.

Manage your returns:

You can simply ask for returns by using any of the following method:

1.    Call us on +92 300 4192038

2.    Simply log in to your account and press support button

Conditions of return:

• To enjoy the lifetime return policy opportunity the product must be in its original condition and unworn.
• The packaging (box) and the product must be in an undamaged position. In case of any damage, you won’t qualify for the return.
• You must have the invoice for your purchase.
• If our product doesn’t satisfy you fully for any reason you can simply ask for a return by contacting us on +92 300 4192038 Or login to your account on our website and ask at our online support.




Return in Sale and promotion days:

Please note, our return policy doesn’t work during the promotion or sale period. Your return request will be processed after the end of the promotion of the sale period. During this period the return may take 3-5 working days.

Faulty/damaged products:

If you receive a damaged, faulty, or wrong sized item, then please contact us online through our website or our contact number. You can also send back the parcel from your drop step by the delivery man at the spot.

Refund time:

The refund usually takes 3-5 days after we receive the item. We will refund you through your bank account, Easy Paisa, Jazz Cash, or card as per the ease of the customer.

If you find our product faulty or you are not satisfied with the product or its quality then let us know and send your parcel back at the following address.

Return Address:

Millat Chowk, Faisalabad Pakistan    

•  is the one and only shoe brand of Pakistan which offers a lifetime return policy. We let you shop with confidence. Whatever you order, if you don’t like anything or any of our products don’t satisfy you then no worries, you can anytime return the product and refund your money.

Manage your returns:

You can simply ask for returns by using any of the following method:

1.    Call us on +92 300 4192038

2.    Simply log in to your account and press support button

Conditions of return:

• To enjoy the lifetime return policy opportunity the product must be in its original condition and unworn.
• The packaging (box) and the product must be in an undamaged position. In case of any damage, you won’t qualify for the return.
• You must have the invoice for your purchase.
• If our product doesn’t satisfy you fully for any reason you can simply ask for a return by contacting us on +92 300 4192038 Or login to your account on our website and ask at our online support.




Return in Sale and promotion days:

Please note, our return policy doesn’t work during the promotion or sale period. Your return request will be processed after the end of the promotion of the sale period. During this period the return may take 3-5 working days.

Faulty/damaged products:

If you receive a damaged, faulty, or wrong sized item, then please contact us online through our website or our contact number. You can also send back the parcel from your drop step by the delivery man at the spot.

Refund time:

The refund usually takes 3-5 days after we receive the item. We will refund you through your bank account, Easy Paisa, Jazz Cash, or card as per the ease of the customer.

If you find our product faulty or you are not satisfied with the product or its quality then let us know and send your parcel back at the following address.

Return Address:

Millat Chowk, Faisalabad Pakistan




•  is the one and only shoe brand of Pakistan which offers a lifetime return policy. We let you shop with confidence. Whatever you order, if you don’t like anything or any of our products don’t satisfy you then no worries, you can anytime return the product and refund your money.

Manage your returns:

You can simply ask for returns by using any of the following method:

1.    Call us on +92 300 4192038

2.    Simply log in to your account and press support button

Conditions of return:

• To enjoy the lifetime return policy opportunity the product must be in its original condition and unworn.
• The packaging (box) and the product must be in an undamaged position. In case of any damage, you won’t qualify for the return.
• You must have the invoice for your purchase.

• If our product doesn’t satisfy you fully for any reason you can simply ask for a return by contacting us on +92 300 4192038 Or login to your account on our website and ask at our online support.

Return in Sale and promotion days:

Please note, our return policy doesn’t work during the promotion or sale period. Your return request will be processed after the end of the promotion of the sale period. During this period the return may take 3-5 working days.

Faulty/damaged products:

If you receive a damaged, faulty, or wrong sized item, then please contact us online through our website or our contact number. You can also send back the parcel from your drop step by the delivery man at the spot.

Refund time:

The refund usually takes 3-5 days after we receive the item. We will refund you through your bank account, Easy Paisa, Jazz Cash, or card as per the ease of the customer.

If you find our product faulty or you are not satisfied with the product or its quality then let us know and send your parcel back at the following address.

Return Address:

Millat Chowk, Faisalabad Pakistan